Many guests stay with us a day or two, travel to another area of Costa Rica, then return to San José. If this is the case, Please specify below the dates of your second stay. We will assume the same number of guests and room type unless a difference is specified in the “Questions Special Requests or Comments” box below.
All cancellations, without exception must be made in writing, by email or fax and will be answered by us the same way. We do not accept cancellations by phone! You can cancel your room reservations without any cancellation fee up to 72 hours prior to our reservation date. If you cancel less than 72 hours prior to your reservation date, or don’t show up, then you will be charged 50 percent of the entire reserved stay to the credit card you use for guaranteeing your reservation. This is backed by the laws of the federal government of the Untied States of America, Canada, the European Union countries and the Costa Rican Municipalidad.
Contact us directly from the United States by calling 877-697-4639 or email to firstname.lastname@example.org